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The Team

Our team consists of a dedicated, talented and highly experienced set of managers, resourcing agents and support staff.

Xchangeteam blends a mix of people who have previously worked in the industry and speak your language with people who have years of resourcing experience and who understand the many ways of matching and finding talent.

As you will see from the descriptions below everyone has a belief in integrity, a personal touch, expert experience, a progressive attitude and enjoys having fun!

Emma Brierley, Founder and CEO
Emma Brierley started Xchangeteam from a bedroom in her house in 1999 accompanied by three builders and two cats! Four years as a freelance PR consultant had convinced her that there was an opportunity to establish a professional freelance resourcing agency as nothing so specialist existed. Today she has created a £6m+ company which now offers both freelance and permanent resourcing and is quite different to the standard recruitment offering.

Emma writes and speaks regularly about freelance issues, HR and recruitment trends. She is a recognised industry leader, recently publishing a book called, “Talent on Tap”, to help organisations get the best from freelancers. She was a finalist in the Ernst & Young London Entrepreneur of the Year 2006 Awards and is currently the chair of the REC Media, Marketing and Communications Sector Group which she was instrumental in founding.

Fred Knipe, Chief Operating Officer
Fred trained as an accountant in Ernst & Young’s corporate tax department in London and after qualifying he moved into corporate finance. He then spent eight years advising predominantly privately owned companies on disposals, finance raising and acquisitions. As well as Ernst & Young, he has worked in corporate finance for Capita Group and BDO Stoy Hayward.

Fred has built an in-house finance team and set up financial processes which mean that Xchangeteam has sophisticated timesheet/payroll systems and strong financial rigour. He also oversees IT and legal matters.

Fred is an avid Liverpool FC supporter!

Peter Fry, Group Business Development Director
Peter joined Xchangeteam in 2002 as an agent, moving to head up the PR and communications team before his present position.

Peter has more than five years publishing experience, a PR agency background and a BA Honours in Marketing.

Peter is responsible for sales and marketing across the group including business/key account development.

He recently bought a Fiat Spyder which he will be restoring.

Communications and PR Team

Margaret Maupin, Head of Communications & Events
Margaret "Maggie" Maupin joined Xchangeteam in January 2004, bringing eight years of experience in both consultancy and corporate public relations to her new role.

She most recently was a freelance PR consultant, where she worked with a wide range of clients in the U.S. and the U.K. Before that, she was director of public relations for a cable entertainment company.

With broad experience in the telecommunications, government affairs, charity and corporate sectors, Maggie has worked with clients such as AT&T, the U.S. Federal Communications Commission, Microsoft, The Gill Foundation, CH2M Hill, Qwest Communications, and Rhythms NetConnections.

She has recently completed her MBA from Middlesex University and in her spare time likes to play the bass guitar.

Tom Little, Client Partnership Manager - PR and Communications
Tom joined Xchangeteam in December 2003. He graduated in marketing in 1997 and went straight into recruitment, where he has been ever since. He has experience of managing freelance, contingency permanent and headhunting resourcing within the public relations sector.

He has specialist knowledge within the technology, digital, corporate, financial and healthcare industries. His recruitment career has also taken him overseas where he spent six months in the U.S. working on international staffing projects for global technology companies.

Tom is a practicing northerner in his spare time, and when not at the pub does his best to be healthy.

Debby Clark, Senior Agent - PR and Communications
Debby has been an Agent since 2000.
Before joining Xchangeteam, Debby gained eight years consumer PR and event management experience working for consultancies such as Jackie Cooper PR, Freud Communications and The Rowland Company, as well as in-house organisations such as NCDL.

At Xchangeteam, Debby specialises in ethical and consumer healthcare through to general consumer and local and central government.

Outside work, her young daughter, Lulu, keeps her very busy!

Sara Duffy, Senior Agent - PR and Communications
Sara joined Xchangeteam in August 2003 having decided to move back to the big smoke after living and working in Ireland for a year and make the move into PR & Communications resourcing.

Since graduating from Brunel University in 2001, where she studied Management Studies, Sara started her career in PR having gained both consultancy and in-house PR experience. Her clients have included Apple Computers, the World Rally Championships, Network Q Rally of Great Britain, MSA Classic Car Events and National Car Rental.

In her spare time, Sara plays netball with Whitton Netball Club in Twickenham and enjoys all sorts of soft furnishings.

Vance Duhaney, Senior Agent - Public Affairs and Government Relations
Vance joined Xchangeteam in July 2008. He has over ten years experience in public affairs, government relations and stakeholder communications. As well as working for Fishburn Hedges for five years he has also undertaken key roles in the Cabinet Office, the energy and transport sectors and worked on the successful London 2012 Olympic Bid. He has worked closely with senior figures across the political spectrum and within the devolved administrations as well as Westminster and Whitehall.

Having been born in Highbury, North London, Vance is a life-long Arsenal supporter. His other interests include cricket, martial arts and the theatre. Vance is also undertaking NLP training incorporating hypnotherapy – though he promises not to ask you to “look into my eyes”!

Anthony Kayne, Senior Agent - PR and Communications
Anthony joined Xchangeteam in August 2004 as an agent, following more than seven years PR agency experience, both in permanent and freelance roles.

Ant specialised in sports sponsorship exploitation and consumer PR for brands such as Coca-Cola, Adidas, Puma, Reebok, Holsten and Braun.

A born and bred Liverpudlian, Ant is an avid Liverpool supporter and in a previous life had a Saturday job making and selling balloon decorations for weddings, christenings and parties.

Roger Majerski , Agent - PR and Communications/Public Affairs
Roger joined Xchangeteam in 2006 after four years in local government, where he ranged across election campaigning, policy research and media relations.

He was most recently a Research Assistant with the Royal Borough of Kingston (a London Borough Council), which he left after the administration secured an unprecedented second term in the 2006 local government elections.

A member of the Young Fabians, he is also a regular at industry events including CIPR GAG, Pubaffairs and Westminster Social. In his spare time, Roger is an avid ice skater and an enthusiastic fencer.

Katja Bresman, Agent - PR and Communications
Katja Bresman joined Xchangeteam in September 2007 and brings with her a mixture of both recruitment and PR industry experience. A graduate in English and Drama, she began her PR career working agencyside in the consumer/luxury lifestyle sector where her clients included John Lewis, De Vere Hotels and Club Med.

A year ago she caught the resourcing bug and hasn’t looked back since! Her last role saw her concentrating on permanent roles within London’s top 150 PR agencies.

In her spare time, Katja plays tennis, enjoys travelling and going back to her Finnish roots, which involves practicing the language and testing her culinary skills - reindeer happens to be one of her favourites!

Jo Evans, Agent - PR and Communications
Jo Evans joined Xchangeteam in April 2008 and brings with her a solid background of recruitment, sales and business development.

Jo worked for Audi specialising in corporate sales for six years before taking a break to travel South America and live on the beautiful Greek Island, Kefalonia. She then leapt into recruitment on her return to the UK and hasn’t looked back since.

She has specialist knowledge within the automotive and travel/leisure sectors and enjoys working on both client-side and agency roles.

Jo is our sunny, social butterfly (always armed with a copy of Time Out) with a passion for veggie food and bloody Mary’s!

Katie Austin, Agent - PR and Communications
Katie is the most recent addition to the PR and Communications team having joined in January 2008. She graduated from the University of Durham, headed straight for the smoke and started work as Press Officer for the Women’s Institute. After spending two exciting years in charity PR working on a range of campaigns and events, Katie decided to turn her hand to something different and entered the world of resourcing, and hasn’t looked back!

In her spare time Katie loves cooking, shopping, socialising, planning holidays and donning her Barbour jacket and pink wellies to traipse through fields in Cambridgeshire!

Jake Surrey, Trainee Agent - PR and Communications
Jake Surrey came on board in 2007 to join the PR & Communications team as Trainee Agent. Having worked in the events industry since graduating from the London School of Economics in 2004 with a degree in Philosophy, he decided to embark on a career as a mixologist.

However working while the rest of the world slept lost its appeal as he began to crave daylight! So, he is now really looking forward to embarking on his new career at Xchangeteam and making a name for himself in his chosen sector.
He is a dedicated Gooner and is feeling optimistic about the 2007/08 season...

Marketing Team

Rebecca Heptinstall , Senior Agent - Marketing
Becky Heptinstall joined Xchangeteam in April 2007, having gained seven years of recruitment experience across the commercial, events and marketing sectors on both a temporary and permanent basis. For the past eighteen months, Becky has been specialising in marketing and communications roles within media, publishing, FMCG, professional services, and health and beauty working with prestigous clients such as The Body Shop, CMP and Worldwide Business Research.

Becky will handle any client-side marketing roles and will work closely across Xchangeteam's other divisions (events, design, media sales, editorial, digital and PR/Communications) to leverage her experience and contacts.

In her spare time, Becky enjoys cooking, shopping, socialising and and visiting her native Yorkshire!

Jenny Millichip, Agent - Marketing
Jenny Millichip joined Xchangeteam's Events & Marketing team in April 2008. Hailing from the countryside of Worcestershire, Jenny graduated in from Durham University with an Ancient History degree and headed straight for the hectic world of recruitment where she spent two years in Sales and Marketing recruitment into the Financial arena, including Private Banking and Investment Management.

Wanting to become more specialist in Marketing, Jenny chose to make a move to Xchangeteam, where she now looks after Clientside Marketing along side Rebecca, looking at a number of sectors ranging from Financial to FMCG.

In her spare time, Jenny can be found sweating it out in her Hot Bikram Yoga class or alternatively in the Champagne bar next door!!

Events Team

Katherina Breen, Senior Agent - Events
With over six years solid events experience and two years in event recruitment, Katherina Breen joined the Events team as Senior Agent in November.

In the past she has organised events in London, Europe and had a stint in Dubai - so if you have any questions about living and working in the Middle East, she’s the person to talk to! Katherina really enjoys travelling and most recently toured China; she loves going to gigs and cooking (she makes a mean curry!).

Rodney Crouch, Senior Agent - Events
Rodney joined Xchangeteam in October after three and a half years working within public sector and not-for-profit recruitment. He is experienced in setting up new recruitment desks and has successfully developed markets and managed teams within the industry.

Rodney is an avid socialiser and one of the main reasons for his move into the events industry. However, when he is not out on the town, he loves nothing more than participating in sports such as snowboarding and wakeboarding or going to watch his beloved Fulham FC.

John Olejnik, Agents - Events
John Olejnik comes to us from Morgan Hunt to work as an Agent on the Events Team. His previous experience is within public sector recruitment where he excelled at forging strong relationships with key clients working both on the freelance and permanent side.

Prior to working in recruitment, John was involved in Events and PR within the music and entertainment sectors.
Very much involved in music scene, he can be seen at gigs and can be heard occasionally Djing himself. When he is not into his music, John is active individual who enjoys snowboarding.

Design and Advertising Team

Susannah Langton-Jones, Head of Design & Advertising
Before joining Xchangeteam in 2000 as Xchangeteam's first agent, Susannah gained eight years of PR consultancy experience at SFB/The Fitzherbert Partnership and Kable Public Relations where she reached Associate Director level.

Susannah heads up the Design & Advertising team and oversees quality/process control and training.

When not working, Susannah is busying looking after her two children, Charlie and Eva.

Valerie Gascoyne, Director
Valerie was a founder director of BDG Recruitment in 1982 and this was one of the first recruitment companies in design and advertising. BDG was acquired by Xchangeteam in 2005.

Having placed so many people in so many places, Valerie is still very much "hands on" offering her wealth of knowledge to both clients and candidates gained from her many years of experience and is a great addition to Xchangeteam.

Outside work, Valerie enjoys yoga, she plays a mean game of tennis and she is also a published poet!

Neil Hamilton, Team Leader - Digital /Account Handling
Neil started in recruitment in 1997 and went on to ride the rollercoaster of the dotcom boom and bust, where he also got involved in a start-up interactive TV development company. Neil joined Xchangeteam in November 2004 and is focusing on the digital agency and interactive space. Neil recruits across all account handling roles from Junior to Senior and project managers.

Directly prior to joining Xchangeteam, he was responsible for managing the development of a portal for a subsidiary of a major UK retailer.

In his own time Neil is a part time marine ecologist and has a passion for classic cars (currently owning a Mercedes 280slc).

Sarah Ellis-Jones, Senior Agent - Design/Production
Sarah joined Xchangeteam in June 2006 and has eight years experience resourcing for the advertising, design, publishing and production sectors. She has worked with a broad range of clients from high profile agencies, publishing houses, plcs, public sector, central and local government and retail organisations.

Sarah graduated in 1996 with a degree in Theatre, Media and Drama from University of Glamorgan and Welsh College of Music and Drama. She spent some time doing theatre & TV work and working in France before moving to London for 'just a couple of years' - in 1998!

In her spare time she still acts, directs and helps run a central London amateur theatre company. She is currently enjoying maternity leave with her first child.

Shirley Hart, Senior Agent - Advertising
Shirley has vast experience of the 'creative process' having progressed from a designer/art director at the beginning of her career, to creative director of a large multi-national agency. She is uniquely qualified to advise both designers and art directors on that 'next career move', having been there, done it.

In her spare time, Shirley is a patron of art galleries, the theatre and the royal ballet.

Judi Patton, Senior Agent - Design and Advertising
Judi joined the Design & Advertising team in October 2007 as a Senior Agent. She will be focusing on the integrated sector and covering all levels of account handling – both freelance and permanent. With four years experience as a recruitment consultant under her belt, Judi has excellent knowledge of resourcing for sales promotion, direct marketing, experiential and TTL agencies.

Previously, Judi was Account Director at a number of top London agencies and having run experiential activity for Coca-Cola, local store marketing for Blockbuster Video, PR & Communications for the Department of Health, third party promotions and sponsorship for Lloyds TSB and loyalty programmes for Selfridges, Judi is well equipped to understand the roles clients are recruiting for and candidates are seeking! When she isn’t working, Judi is kept very busy by her young daughter.

Isabel Cravinho, Agent - Design and Advertising
Isabel joined the Advertising & Design team at Xchangeteam in April 2008. She graduated in Communication Science specialising in Marketing and Advertising in Lisbon but then decided to progress her career in the UK, working in the Marketing department for the Portuguese Tourist office and then for Graca Abreu Design as a Studio Manager. She soon realized that she actually wanted to be on the creative resourcing side where she could utilize her creative and marketing skills.

As for being Portuguese she can’t miss a bit of sun and runs back to the Algarve at any opportunity. Here she acquired a taste for red wine that she brings back from Portugal. She loves networking and running along the seafront!

Ronnie Smith, Agent - Design and Advertising
Ronnie Smith joined Xchangeteam in October 2007 as a Trainee Agent in the Design & Advertising team and is really looking forward to making his mark in this sector. He graduated with a degree in Business Economics from Kingston in June 2006 and has since worked in higher education within a design faculty, dealing with both administration and admissions.

In his spare time he likes nothing more than going to gigs, clubs and festivals alike, and is not averse to socialising with a drink or two!

Amy Taylor, Agent - Digital
Amy Taylor joined Xchangeteam in June 2008. She has eight years experience in property behind her and was an estate agency manager for three years. Using her industry knowledge she then moved into specialist recruitment, recruiting for regulated financial services & residential estate agency.

Having tried high street recruitment she loved working on the marketing and new media sides so decided that Xchangeteam was the agency for her! Now taking care of all the areas Digital and interactive spectrum of roles up to senior roles.

Your typical girl about town Amy’s passions are namely cocktails, fine dining, shoes and handbags.

Media Team

Nick O'Connor, Head of Media
Nick has five years advertising sales and six years digital sales resourcing experience. Having cut his teeth at VNU, Nick joined the Economist Group in 1997 as advertising manager and then advertising director on the pan-European title, Information Strategy.
In 1999, Nick joined The Davis Company to launch their digital division.

Since 2006, Nick has been running digital across all Xchangeteam’s divisions and placing digital sales people into a wide range of roles.

Nick is currently undergoing a full redesign; from chubby, greying, barfly to young, svelte, Adonis. In between running, going to the gym and general fitness pursuits Nick can be found continuing his book - "I have visited every bar in London - A Recruitment Agent's story"

Shirley Nelson, Head of Media Planning and Buying
Shirley is Head of Media Planning and Buying at Xchangeteam and was previously a director at The Davis Company. For the last fifteen years she has been involved in matching talented candidates to the right B2B, consumer, online, outdoor, exhibition and ambient media owners. Prior to that she ran a branch of a secretarial recruitment company.

Shirley 'enjoys' attending circuit training classes, has trained as a lifecoach and in her spare time can be found in her studio designing and making jewellery. If let loose on a dancefloor she is very hard to remove!

Derek Walters, Senior Agent - Media Sales
Derek Walters moved into recruitment after being talent spotted whilst registering as a candidate in 1998. Initially he worked for a start-up business in Essex, developing a commercial permanent recruitment desk from scratch. After moving to London in April 2000, he joined a graduate recruitment company for four years, specialising in media and B2B graduate vacancies.

More recently Derek has worked in senior sales and marketing roles in the publishing and digital TV industries. He joined Xchangeteam in January 2007 to focus on placing digital and traditional media sales people.

Derek enjoys live music concerts, the theatre and has recently developed a passion for the opera. Living in Central London means he can enjoy all the local area has to offer and still be within stumbling distance to return home.

Gavin Clink, Agent - Media Sales
Gavin joined the media sales team in early 2008 when he relocated back to London. He previously worked for four years for a leading independent recruitment agency in Leeds. His background is within permanent recruitment dealing with large corporate clients. Now specialising in the media industry he is keen to bring his experience to the London market.

He has recently returned from a sabbatical in South America where he completed several voluntary assignments and improved his Spanish skills! In his spare time he still enjoys to travel, international cuisine, wine & contemporary fiction.

Garth Leadley, Agent - Media Sales
Garth joined Xchangeteam on the media sales team at the start of 2008. Working previously on the media team with Major players and starting his recruitment career with Capita Education.

Garth's background is in the sales and advertising field where he gained more than six years experience mainly within the bar and nightclub industry before deciding to make the jump into recruitment.
An avid football fan, Garth likes to keep to his Northern roots and is a keen supporter of Sheffield Wednesday. When not in the Xchangeteam office Garth can be found strutting his stuff in one of the West Ends many nightclubs.

Digital Team

Nick O'Connor, Director - Digital
Nick has five years advertising sales and six years digital sales resourcing experience. Having cut his teeth at VNU, Nick joined the Economist Group in 1997 as advertising manager and then advertising director on the pan-European title, Information Strategy.

In 1999, Nick joined The Davis Company to launch their digital division. Since 2006, Nick has been running digital across all Xchangeteam’s divisions and placing digital sales people into a wide range of roles.

Nick is currently undergoing a full redesign; from chubby, greying, barfly to young, svelte, Adonis. In between running, going to the gym and general fitness pursuits Nick can be found continuing his book - "I have visited every bar in London - A Recruitment Agent's story"

Amanda Clayton, Senior Agent - Editorial
Amanda has ten years resourcing experience dealing with freelance and permanent candidates within the editorial arena. She has had great success in placing individuals skilled in the following areas: copywriters, sub-editors, proofreaders, editors, online editors, content managers, journalists and communications staff at varying levels.

Amanda has worked with a broad range of clients from contract publishers, corporate communication agencies and plcs to public sector and charities, to name but a few.

Having travelled extensively in South East Asia and South and Central America, Amanda has in recent years given up the high life and is happy to enjoy being a mum to her two children Joseph and Sophia.

Tom Little, Senior Agent - PR and Communications
Tom joined Xchangeteam in December 2003. He graduated in Marketing in 1997 and went straight into recruitment, where he has been ever since. He has experience of managing freelance, contingency permanent and headhunting resourcing within the public relations sector.

He has specialist knowledge within the technology, digital, corporate, financial and healthcare industries. His recruitment career has also taken him overseas where he spent six months in the U.S. working on international staffing projects for global technology companies.

Tom is a practicing northerner in his spare time, and when not at the pub does his best to be healthy.

Neil Hamilton, Team Leader - Digital
Neil started in recruitment in 1997 and went on to ride the rollercoaster of the dot com boom and bust, where he also got involved in a start-up interactive TV development company. Neil joined Xchangeteam in November 2004 and is focusing on the digital. Neil recruits across account handling and project managers at all levels.

Directly prior to joining Xchangeteam, he was responsible for managing the development of a portal for a subsidiary of a major UK retailer.
In his own time Neil is a part time marine ecologist and has a passion for classic cars (currently owning a Mercedes 280slc).

Sarah Ellis-Jones, Senior Agent - Design/Production
Sarah joined Xchangeteam in June 2006 and has eight years experience resourcing for the advertising, design, publishing and production sectors. She has worked with a broad range of clients from high profile agencies, publishing houses, plcs, public sector, central and local government and retail organisations.

Sarah graduated in 1996 with a degree in Theatre, Media and Drama from University of Glamorgan and Welsh College of Music and Drama. She spent some time doing theatre & TV work and working in France before moving to London for 'just a couple of years' - in 1998!

In her spare time she still acts, directs and helps run a central London amateur theatre company. She is currently enjoying maternity leave with her first child.

Internal Communications Team

Susannah Langton-Jones, Head of Design & Advertising
Before joining Xchangeteam in 2000 as Xchangeteam's first agent, Susannah gained eight years of PR consultancy experience at SFB/The Fitzherbert Partnership and Kable Public Relations where she reached Associate Director level.

Susannah heads up the Design & Advertising team and oversees quality/process control and training.

When not working, Susannah is busying looking after her two children, Charlie and Eva.

Anthony Kayne, Senior Agent - PR and Communications
Anthony joined Xchangeteam in August 2004 as an agent, following more than seven years PR agency experience, both in permanent and freelance roles.

Ant specialised in sports sponsorship exploitation and consumer PR for brands such as Coca-Cola, Adidas, Puma, Reebok, Holsten and Braun.

A born and bred Liverpudlian, Ant is an avid Liverpool supporter and in a previous life had a Saturday job making and selling balloon decorations for weddings, christenings and parties.

Deenita Pattni, Team Leader - Editorial
After a four year stint in journalism and PR, Deenita began her editorial recruitment career back in 1999 and has never looked back since. She has set up and managed teams has a proven track record in placing freelance and permanent editorial talent (Editors, Writers, Journalists, Subs and Copywriters to name a few), both on and off-line within a wide range of disciplines.

Deenita has in-depth editorial knowledge and she is so passionate about it that she has recently joined the CiB London Committee (Communicators in Business).

In addition to being a fanatical football supporter of Liverpool FC, Deenita has also qualified as a Master Practitioner of NLP and in her spare time, walks on hot coals, broken glass, and can guide anyone into a trance!

Rodney Crouch, Senior Agent - Events
Rodney joined Xchangeteam in October after three and a half years working within public sector and not-for-profit recruitment. He is experienced in setting up new recruitment desks and has successfully developed markets and managed teams within the industry.

Rodney is an avid socialiser and one of the main reasons for his move into the events industry. However, when he is not out on the town, he loves nothing more than participating in sports such as snowboarding and wakeboarding or going to watch his beloved Fulham FC.

Editoral Team

Deenita Pattni, Team Leader - Editorial
After a four year stint in journalism and PR, Deenita began her editorial recruitment career back in 1999 and has never looked back since. She has set up and managed teams has a proven track record in placing freelance and permanent editorial talent (Editors, Writers, Journalists, Subs and Copywriters to name a few), both on and off-line within a wide range of disciplines.

Deenita has in-depth editorial knowledge and she is so passionate about it that she has recently joined the CiB London Committee (Communicators in Business).

In addition to being a fanatical football supporter of Liverpool FC, Deenita has also qualified as a Master Practitioner of NLP and in her spare time, walks on hot coals, broken glass, and can guide anyone into a trance!

Amanda Clayton, Senior Agent - Editorial
Amanda has ten years resourcing experience dealing with freelance and permanent candidates within the editorial arena. She has had great success in placing individuals skilled in the following areas: copywriters, sub-editors, proofreaders, editors, online editors, content managers, journalists and communications staff at varying levels.

Amanda has worked with a broad range of clients from contract publishers, corporate communication agencies and plcs to public sector and charities, to name but a few.

Having travelled extensively in South East Asia and South and Central America, Amanda has in recent years given up the high life and is happy to enjoy being a mum to her two children Joseph and Sophia.

Support Team

David Edworthy, IT Manager
Dave joined Xchangeteam in January 2008 after recently moving over from South Africa to further his IT career in London.
He has six years experience in the IT industry. Previously working for a high end security distributor, and taking on many large projects. He recently completed his MCSE certification on Windows 2003 & Exchange.

Dave enjoys playing squash whenever possible and enjoys a good game of golf from time to time. He also enjoys sitting in front of a computer playing around with computer animation software. He did professional Ballroom and Latin American dancing a few years back and hopes to take that up again.

Susan Walton, Team Coordinator
Susan joined Xchangeteam in September 2003.

Since graduating from Keele University in 2000, Susan has enjoyed a wide range of experience. She has worked in the sales and marketing department for the local press and the human resources' department of the Lancashire Constabulary. Just before joining Xchangeteam, she worked for a recruitment company resourcing specialist care assistants.

In her spare time, Susan is a keen abstract life painter and can be found in art galleries or in the many theatres in London.

Fiona O'Sullivan, Team Coordinator
Fiona joined Xchangeteam in July 2008 after freelancing with us. Since graduating in 2007 from Goldsmiths University in History and Sociology, she has worked in a wide variety of organisations in administration support, from law to government agencies. Despite the lure of the freelance lifestyle, Xchangeteam managed to persuade her to go permanent!

In her spare time she loves shopping and eating out and in the future would love to visit the home of Sex and the City – New York.

Melanie Bartle, Operations Manager
Melanie joined Xchangeteam in October 2004 after leaving her home town of Leeds for the bright lights of London.

Melanie has a strong customer-focused background based on a variety of sales support roles she has carried out over the last nine years. Her first job in London was with a design studio where she assisted a small team of architects and designers as well as controlling the general administration of the studio.

Besides her passion for silver jewellery making, in her spare time Melanie also loves visiting the many art galleries and shopping areas London has to offer!

Kim Christian, Marketing Coordinator
Kim joined Xchangeteam in May 2006.
She is very proud to have been born and raised in Harare, Zimbabwe. She then moved to Cape Town, South Africa when she was 19 where she completed Diplomas in Sports and Health Club Management and in Personal Fitness Training.

Kim has been living in London for over three years and has loved every minute of it. She loves travelling around Britain and so far counts Harrogate and Oxford among some of her favourite places to visit.

Kim is an avid cricket and tennis fan and enjoys playing both sports. She had the privilege of captaining the Zimbabwe Schools' Tennis Team when she was 18.

Sophia Hines, Credit Control
Sophia is the Jane of all trades, three years as an accredited Assessor for Business Admin, Call Handling & Customer Service, as well as experience working as an Finance Manager/ Administrator for a range of different companies – the last one being two years with a Landscape Architectural practice, where she managed both purchase and sales ledger.

She chases all clients for payments, raises all statements, helps to sort out client queries as well as helping to organise staff events to raise moral.

In her spare time you’ll often find her creating ‘up and coming’ new designs for tiles, wallpaper and textiles and creating soft furnishings, and is currently on time out from University.

Michelle Isaac, Accounts Assistant
Michelle has six years accounting experience.

She has spent most of her career working for International Law Firms across London. Before joining Xchangeteam, she worked for a year in a recruitment company specialising in contractor payroll and sales support and hopes to bring something different to Xchangeteam.

Michelle likes to travel and enjoys anything to do with property from buying to developing. She is currently enjoying maternity leave with her first baby.

Adele Hall, Receptionist
Adele started working at Xchangeteam in March 2008.

She is our indispensible receptionist; answering phones, meeting and greeting and organising the Xchangeteam Café. Previous to joining Xchangeteam she has worked in various organisations in support roles which she enjoyed very much. She loves meeting people and is keen to learn new skills and methods of working.

In her spare time she loves meeting new people, visiting her usual haunts like the Jazz Café and comedy clubs and looks forward to travelling a lot more in the future like to America, the West Indies & Mexico!

 

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